XTM Agency User Manual
Everything you need to know before you start working.
Ye manual har nayi host ke liye banaya gaya hai taki poora workflow independently samajh sako. Kaam shuru karne se pehle har section dhyaan se padho — English + Hinglish dono me likha hai.
Note: XTM Agency sirf female hosts ke saath kaam karti hai. Daily minimum 5 focused hours. No screenshots, no personal number sharing — ever.
Introduction
Kaam kya hai? (What is the work?)
Aap professional live video host ho — partner apps pe viewers ke saath short, friendly one-on-one video calls karti ho. Sirf baat-cheet, solo (akele), apne private room se. Only-female roster.
Workflow kaise chalta hai
Login → online → incoming call receive → friendly conversation → gifts earn → weekly payout. Simple, repeatable, scalable.
Training end-to-end milti hai
Join karte hi hum full training dete hain — camera, lighting, tone, safety, app usage sab kuch. Direct kaam pe nahi bhejte. Manager har step pe guide karta hai.
Full support, hamesha
Onboarding, doubts, viewer issues, payout — sab kuch hum end-to-end handle karte hain. Aap sirf apni performance pe focus karo, baaki hum sambhaal lete hain.
Before You Start
How Video Calls Work
Receiving Calls
Stay online in the app. Incoming calls appear as a full-screen notification with the viewer's name and a countdown.
Accepting Calls
Tap the green accept button within 5 seconds. Late responses reduce your ranking.
Talking Politely
Greet warmly, use the viewer's name, keep your tone soft, confident and friendly.
Maintaining Good Communication
Listen actively, ask light questions, avoid arguments and never share personal info.
Call Ending Process
Thank the viewer, invite them to return, then end the call from the in-app control.
Professional Behaviour
Always dressed appropriately, camera at eye level, background tidy and well-lit.
Important Do's
- Smile within 2 seconds — pehli smile hi impression banati hai
- Look into the camera, not the screen
- Softly aur clearly baat karo — friendly tone rakho
- Frame clean, lighting soft, background tidy
- Har call thank-you ke saath end karo
Important Don'ts
- Kabhi bhi phone number, address ya koi personal contact share mat karo
- No screenshots, no screen recording — strictly banned
- Kabhi argue mat karo, rude language use mat karo
- Call ke beech me kuch khao / chew mat karo
- Frame chhod ke bina bataye mat jao
- Third-party links / apna social promote mat karo
Common Mistakes
- Peeche se aati hui light (backlight) — face dark ho jata hai
- 5 second se zyada call ignore karna
- Flat tone, koi expression nahi
- Haath me phone rakh ke distract hona
Review your last 5 sessions weekly. For each: rate your energy, lighting, tone and closing. Fix the lowest score first. Small weekly gains compound into top-tier ranking within 60 days.
Example Profiles
Reference profiles — presentation, framing and lighting to model your own setup on.
Frequently Asked Questions
Tips For Better Performance
Login daily during peak hours (7pm–1am IST).
Respect always wins repeat viewers.
A warm smile increases session length.
Clear voice, calm pace.
Treat every call like an interview.
Consistency beats intensity.
Bad calls happen — reset and continue.
Watch top hosts, note what works.
Important Rules
Only Female Roster
XTM Agency sirf female hosts ke saath kaam karti hai. Har viewer, teammate aur manager ke saath respect. Abusive language pe zero tolerance.
Privacy — No Personal Info
Kabhi bhi apna phone number, address, bank / UPI, ya private social media viewer ke saath share mat karo. Manager ke through hi sab kuch chalega.
No Screenshots / Recording
Viewer ya kisi bhi third-party ka screenshot, screen-record ya photo kabhi nahi lena. Aap ki call bhi cheat platform pe record nahi hoti — is rule ka break instant removal hai.
Professional Behaviour
Camera pe hamesha decent presentation. Solo — private room me akele baithkar hi call lena. No inappropriate content.
Safety First
Agar koi viewer threatening ho jaye — turant call end karo aur manager ko WhatsApp pe report karo.
Long Term Growth
Process follow karo. Earnings, tier aur audience mahino me compound hoti hai. Shortcut nahi hai.
Onboarding Flow — Apply Se Payout Tak
Ye poora journey step-by-step — koi surprise nahi, koi hidden step nahi. Har step pe manager saath hai.
Step 1 — Apply on WhatsApp
Day 0 · 5 minWhatsApp par +91 99118 42492 pe message karo ya niche wala form fill karo. Naam, age (18+), city aur ek recent photo bhejo. Manager same-day reply karta hai.
Step 2 — Screening Call
Day 1 · 15–20 minManager ek short video call pe intro leta hai — kaam samjhata hai, aapke doubts clear karta hai, expectations align karta hai. No pressure, koi fees nahi.
Step 3 — Document Verification
Day 1–2 · 10 minSirf female applicants. Aadhaar (front/back), ek selfie holding Aadhaar aur bank/UPI details WhatsApp pe securely bhejo. Sab kuch encrypted store hota hai.
Step 4 — Full Training (End-to-End)
Day 2–4 · 2–3 sessionsCamera angle, lighting, tone, conversation flow, safety rules aur app usage — sab kuch step-by-step sikhaya jata hai. Manager har doubt pe available.
Step 5 — App Setup & Test Call
Day 4–5 · 30 minPartner app install, profile setup, ID linking aur ek supervised test call. Aapki lighting, framing aur tone pe live feedback milta hai.
Step 6 — Go Live (First Week)
Week 1Pehle 7 din daily 3–4 ghante shuru karo. Manager daily check-in karta hai — kya achha gaya, kya improve karna hai. First payout preview iss week end tak.
Step 7 — Scale To Full 5 Hours
Week 2 onwardsAb daily minimum 5 focused hours peak time me. Ranking climb hoti hai, gifts aur payouts badhte hain. Weekly 1-on-1 review continue rehta hai.
Step 8 — Ongoing Support (Hamesha)
ForeverPayout issues, viewer problems, app bugs, personal safety — kabhi bhi WhatsApp karo, manager 24/7 tak reachable hai. Aap kabhi akeli nahi ho.
Har pillar ka ek exact next step hai. Tap the green button to WhatsApp us with a pre-filled message, or jump to the related FAQ below.
2–3 live sessions me camera, tone, safety aur app — sab cover. Recording bhi milti hai reference ke liye.
Har host ka ek personal manager — WhatsApp pe direct access, daily check-ins first week.
Koi bhi viewer misbehave kare — turant report. Hum platform-side action turant lete hain.
Weekly 15-min 1-on-1 — kya improve karna hai, kaunse hours best hain, next tier ka roadmap.
Sample 5-Hour Daily Schedule
Ek proven peak-hour routine (IST). Isko copy karke start karo — apne comfort ke hisaab se tune karo baad me.
Fresh face, light makeup, hair set. Room tidy, background clean. Ring light on, camera at eye level.
Paani piyo, mic aur internet test karo (min 10 Mbps). App me login, online status ON. Notifications on.
7:15 pm – 9:00 pm · Har incoming call 5 second me accept. Smile, greet, use viewer's name. Consistent tone.
Camera off, stretch, water, light snack. Frame chhodne se pehle manager ko WhatsApp pe update do.
9:15 pm – 11:15 pm · Highest traffic window. Longer sessions rakho, viewers ko wapas aane ka invite do.
Quick refresh — face wipe, water, deep breaths. Energy reset karo, thak ke call mat lo.
11:25 pm – 12:30 am · Warm, calm tone. Late-night viewers longer, meaningful conversation prefer karte hain.
Logout, screen time note karo, aaj ki best/worst call yaad karo, ek line manager ko report bhejo. Sleep well.
Final Message
Congratulations!
Now you know the complete workflow. Read this manual again whenever you have any confusion — your best sessions will come from mastering these basics.
Need Help?
A manager is available on WhatsApp and Instagram during working hours. Reach out any time — we reply within one business day.
Apply Now
Start in 24 hours.
- Personal manager assigned
- Free training included
- Weekly payouts
- 100% privacy